Privacy Policy

Last updated: October 18, 2024

At AIXDG, accessible from aixdg.com, one of our main priorities is the privacy of our users. This Privacy Policy outlines the types of information we collect and how it is used and protected.

If you have any questions or require more information about our Privacy Policy, please feel free to contact us at paulocoutinhox@gmail.com.

Information We Collect

Information you provide directly to us
When you sign up for our services or contact us, we collect personal information, such as:

  • Name and email address.
  • Payment details, if applicable, such as credit card information and financial data.
  • Photos, documents, or files you send to us as part of using our services.

Information collected automatically
When you use our services, we automatically collect data such as:

  • IP address, device type, operating system, browser type, and software settings.
  • Geolocation data, depending on your device and app settings.
  • Usage data, including pages visited, time spent on them, and interactions with elements of the website.

Information from third parties
We may obtain information about you from third-party sources, such as:

  • Third-party applications and services, including social networks that you choose to connect to our services.
  • Service providers that supply data related to your device’s location based on its IP address.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: Personalize your experience on AIXDG, enhance functionality, and develop new features.
  • To communicate with you: Respond to inquiries, provide support, and send important service notifications.
  • To process payments: Securely handle financial transactions and maintain your payment history.
  • To protect our services: Monitor for suspicious or fraudulent activity, ensure security, and comply with laws and regulations.

Sharing Your Information

We only share your personal information in the following cases:

  • With your consent: When we request and receive your authorization to share your data.
  • With third-party service providers: To process or provide services on our behalf, provided those entities agree to maintain the privacy and security of your data.
  • For legal reasons: When we are required by law to disclose your information or when we believe it is necessary to protect our rights, your safety, or the safety of others.
  • Corporate restructuring: In the event of a merger, acquisition, or restructuring, your information may be transferred as long as the usage remains consistent with this policy.

Protecting Your Information

We implement physical, technical, and administrative security measures to safeguard your personal information against unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

In the event of a security breach that may compromise your data, we will notify you immediately, as required by law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your information will be deleted or anonymized, unless required to retain it by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the information we hold about you.
  • Correction: Request the correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your information, except when we are legally obligated to retain it.
  • Restriction: Limit how we use your data in certain circumstances.
  • Data portability: Receive your information in a machine-readable format or transfer it to another service, where applicable.

To exercise your rights, please contact us at paulocoutinhox@gmail.com. We will respond to your request as quickly as possible.

International Data Transfers

Your data may be processed in countries outside of your own. By providing your information, you consent to this transfer, in compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can promptly remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services after these changes become effective constitutes your acceptance of the revised policy.

Contact Us

If you have any questions regarding our Privacy Policy or wish to exercise your rights, please contact us at paulocoutinhox@gmail.com.